The Future of the Vehicle: “The Future of Mobility and the Aftermarket”

Neal Ganguli, Deloitte Consulting LLP


The Future of the Buyer: “Successfully Navigating Omnichannel - A Retailer’s Journey”

John Kinsella, former VP at Lowes responsible for Customer Experience and Omnichannel


The Future of the Shop: “Grease, Code and Customers: You’re Entirely Right About All the Wrong Stuff” 

Panelists – Chris Cloutier, shop owner and technology creator, Golden Rule Auto Care; and Tyler Reeves, president & GM of National Accounts, Interstate Batteries; Moderator: Scott Shriber, publisher, Counterman Magazine

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